DELIVERY AND RETURNS information

International delivery.

Method Cost Time
International 300-700 uah 7 to 21 working days

International delivery dates and charges depend on parcel size, weight, and country.

Ukraine.

Method Cost Time
Home delivery 65 uah 3 to 5 working days
Nova Poshta service point 50 uah 2 to 4 working days
Urgent delivery 200 uah within 24 hours

Home and Nova Poshta service point delivery are free for orders over 1800 uah.

If you have chosen delivery to the Nova Poshta service point location of your choice, you will have 5 days to collect your order without additional charges. To do so, you will need to show your ID.

Urgent delivery is available only in Kiev, Odessa and Lviv.

If the orders are placed at weekends or on public holidays, delivery will be delayed by several days.

Exchanges and returns.

You have up to 14 days from reception of your order to exchange your item for another size or request a refund. 

When making exchanges and returns, please bear in mind that any items returned must be in the same condition in which you received them. When we receive your package, we will inspect the condition of the items before proceeding to exchange the size or reimburse the returned items. Bear in mind that in the case of postal returns, we will not accept carriage due or payment on delivery and will not pay the delivery or return charges.

If you wish to exchange or return your order, please contact us at eva@chereshnivska.com. 

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