Once your order is ready to be shipped, you will receive an email with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Due to the current situation in Ukraine the delivery could take more time than usual, sometimes it is up to 2 months. We work with Ukrainian shipping provider UkrPoshta and it is free worldwide.
If the product you’ve chosen is available in the UK or EU, we will send it from our partners' shops there using local shipping providers. This delivery is also free worldwide.
Order processing time
Stock items will be shipped to you within 2 business days. In case you place a Pre-Order we need up to 10 business days to produce it.
Duties and Taxes
Ukraine orders will not be subjected to any duties upon delivery as the shipment is not crossing any borders.
Duties and taxes are not included in the final price at check out, your order will be shipped DDU (Delivered Duty Unpaid). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.
If you have any questions regarding your order please feel free to contact us on firstname.lastname@example.org